TERMS OF SERVICE

Last updated: November 7, 2025

Welcome to Aflluxe. These Terms of Service ("Terms") govern your access to and use of the Aflluxe websites (including https://aflluxe.com and any subdomains such as https://flow.aflluxe.com and https://grow.aflluxe.com), applications, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and all referenced policies. If you do not agree, do not use the Services.

1. Who We Are

17257597 Canada Inc ("Aflluxe," "we," "us," or "our") is a Canada‑based marketing automation and enablement company. Our contact email is [email protected]. Our Privacy Policy is available at https://aflluxe.com/privacy.

2. Eligibility & Account

You must be at least the age of majority in your province/territory or have your parent/guardian’s consent to use the Services. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

3. Services; Third‑Party Platforms

Aflluxe provides marketing and sales enablement, including CRM configuration, funnels, websites/landing pages, email/SMS marketing, and workflow automations. Some functionality is delivered through third‑party platforms (e.g., marketing CRMs, telephony providers, payment processors). Your use of third‑party tools is subject to their terms and policies. Aflluxe is not responsible for third‑party outages, changes, or data handling outside our control.

4. Acceptable Use

You agree not to:

  • Modify, copy, decompile, or reverse engineer any part of the Services.

  • Remove proprietary notices, or frame/mirror the Services without permission.

  • Interfere with or disrupt the Services or networks.

  • Upload or send unlawful, harassing, defamatory, obscene, or infringing content.

  • Violate any applicable laws (including anti‑spam, privacy, consumer protection, IP, and telemarketing rules).

  • Harvest or collect personal data without proper consent and disclosures.

We may suspend or terminate access for violations

5. Intellectual Property

All content and materials in the Services are owned by or licensed to Aflluxe and protected by copyright, trademark, and other laws. We grant you a limited, revocable, non‑transferable license to access and use the Services for your business’s internal purposes. No title or ownership transfers to you. If you breach these Terms, this license terminates automatically.

6. Fees, Billing, and Refunds

Certain Services are paid (subscriptions, setup fees, retainers). Prices and billing terms are presented at checkout, in an Order Form, or Statement of Work (SOW).

  • Billing: You authorize Aflluxe (and our payment processors) to charge the payment method on file according to the agreed billing cycle.

  • Late Payments: Overdue balances may result in suspension of Services and may incur interest at the maximum rate permitted by law.

  • Refunds: Unless otherwise stated in an Order Form/SOW or required by law, fees are non‑refundable.

  • Changes: We may update pricing or plan features prospectively with notice.

7. No Guarantees

Marketing and sales outcomes depend on many factors outside our control. Aflluxe does not guarantee specific results (e.g., leads, conversions, revenue).

8. Confidentiality & Data Protection

Each party may receive confidential information of the other party and must protect it using reasonable care and use it only as necessary to provide or receive the Services.

  • Personal Data: If you provide personal data, you represent that you have a lawful basis and required consents. We will process personal data in accordance with our Privacy Policy and any signed Data Processing Addendum (DPA).

  • Security: We implement reasonable technical and organizational measures; however, no method is 100% secure.

9. Electronic Communications (Email/SMS)

By opting in via web forms, checkboxes, keywords, or other affirmative methods, you authorize Aflluxe and/or your brand’s configured automations to send you electronic communications, including marketing and transactional emails and text messages.

A. Canada’s Anti‑Spam Legislation (CASL)

If you send commercial electronic messages (CEMs) through the Services, you must comply with CASL (and, where applicable, U.S. CAN‑SPAM/TCPA and CTIA guidelines). You are responsible for:

  • Obtaining and recording valid consent (express or implied) as required.

  • Including proper sender identification and a functional, no‑cost unsubscribe.

  • Honouring opt‑out requests without delay.

B. SMS/MMS Consent & Disclosures

  • Opt‑In: By providing a mobile number and checking an opt‑in box or texting a keyword, users consent to receive SMS/MMS from Aflluxe or your brand.

  • Message Frequency: Varies; may include promotional, conversational, and informational messages.

  • Fees: Aflluxe does not charge for messages; carrier message/data rates may apply.

  • Opt‑Out: Reply STOP, END, or UNSUBSCRIBE to cancel. Reply HELP for help.

  • Automated Technologies: Messages may be sent using automated dialing technologies where permitted by law.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

10. User Content & Responsibilities

You are responsible for the content you provide and all campaigns launched from your account(s). You represent that you have all necessary rights to such content and that it does not infringe or violate any third‑party rights or laws.

11. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Aflluxe disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Services will be uninterrupted, error‑free, or free of harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Aflluxe will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenues, savings, business, data, goodwill, or reputation; or replacement services, even if advised of the possibility. Our total liability arising out of or relating to the Services is limited to the amounts you paid to Aflluxe for the Services giving rise to the claim in the three (3) months preceding the event.

Some jurisdictions do not allow certain limitations; those limitations apply only to the extent permitted by law.

13. Termination

We may suspend or terminate your access for actual or suspected violations of these Terms, non‑payment, or legal/compliance risks. You may terminate by following the cancellation process specified in your plan or SOW. Sections that by their nature should survive termination will survive (including Fees, IP, Confidentiality, Disclaimers, Limitation of Liability, and Governing Law).

14. Changes to the Services or Terms

We may modify the Services or these Terms prospectively. We will post changes to this page and update the “Last updated” date. Your continued use after changes become effective constitutes acceptance.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. The courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute not subject to arbitration.

16. Severability; Assignment; Entire Agreement

If a provision is found unenforceable, it will be limited or eliminated to the minimum extent necessary so the terms remain in full force. You may not assign these Terms without our prior written consent. These Terms, together with any Order Form/SOW and referenced policies (e.g., Privacy Policy, DPA, Anti‑Spam Policy), constitute the entire agreement between you and Aflluxe regarding the Services.

17. Contact

Questions about these Terms may be sent to [email protected]

Copyrights 2025 | Aflluxe